Terms and Conditions

Terms & Conditions

Welcome to Yesgi Original. By placing an order on this website, you agree to the following terms and conditions, which comply with Swedish law.

1. Orders & Payment

All prices are in SEK and include VAT. Payment options include credit/debit cards, bank transfer, and other secure payment methods. Orders are confirmed via email once payment is processed.

2. Delivery

We deliver within Sweden, with estimated delivery times provided at checkout. If delays occur, we will notify you immediately. Delivery costs are clearly stated at checkout.

3. Right of Withdrawal

Under the Swedish Distance Contracts Act (Distansavtalslagen), you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason. To exercise this right, please contact our customer service.

4. Returns & Refunds

If you wish to return an item, it must be in its original condition, unused, and in its original packaging. Refunds will be processed within 14 days of receiving your return. You are responsible for the return shipping costs, unless the item is faulty.

5. Warranty

We comply with the Swedish Consumer Sales Act (Konsumentköplagen), providing a minimum two-year warranty on all products. If a defect is discovered, please contact us immediately to arrange for repair, replacement, or a refund.

6. Privacy

Your personal data is handled in accordance with the General Data Protection Regulation (GDPR). We only collect data necessary to process your order and will never share it with third parties without your consent.

7. Dispute Resolution

In the event of a dispute, we follow the recommendations of the Swedish National Board for Consumer Disputes (ARN). You can also use the EU’s Online Dispute Resolution (ODR) platform.

These terms are subject to change. Please review them regularly. If you have any questions, contact us at milena@yesgioriginal.com.